Most people have no idea how common mold damage is in the United States. For example, did you know that about 70% of homes around the country have at least some kind of mold in them? Experts estimate that about 45 million buildings in the United States have levels of mold that can cause health problems.
Considering these numbers, there is a good chance that you will need to hire a mold remediation company at some point. However, there are a lot of different companies out there for you to choose from. As a layperson, how can you know which mold remediation service is right for you?
The good news is that there are some simple questions you can ask to help you narrow down your options. Asking these questions can help you select the right company for your mold problem without having to spend too long on your selection process. So what kind of things should you be asking about before you hire a mold remediation company?
Read on to learn all about the top questions to ask a mold company you are considering hiring!
1. Ask About Mold Remediation Experience
Mold remediation can be complicated work that requires a lot of expertise and knowledge. Most people will not know enough about mold remediation to tell which companies are doing the best work just by observing them. However, experience is one of the best ways that anyone can get a sense of the quality of work that a mold remediation company is likely to provide.
As a general rule, the more experience a mold remediation company has, the better the chance they will be able to handle all types of mold your home might be dealing with. However, it is also helpful to think about the kind of experience you need from the company you hire.
For example, if one company has a lot of experience working with commercial clients, that kind of experience may not be as relevant for the help you need with a residential home. If your mold is the result of water damage, you might also want to look for a company that has as much experience as possible working with mold caused by similar problems.
Consider asking each company you consider what kinds of mold problems they work with most frequently. You might even want to do this before you tell them the details of your own situation.
The more they describe situations that sound like your own mold problems, the better the chance they will have the experience necessary to do a great job for your situation.
2. Ask About Experience With Insurance Companies
In many cases, homeowners need to make insurance claims when they are dealing with significant mold damage. However, navigating the insurance claim process can be complicated. There is a good chance that your insurance company will ask for certain kinds of evidence and they may want certain statements from your mold remediation company.
If at all possible, it can be helpful to work with a mold remediation company that can help you with your insurance company as well. Ask the companies you consider if they have much experience helping customers navigate the mold insurance claim process and if they can do the same for you.
3. Ask About Mold Removal Timelines
If you are not careful, you might be surprised at how long it takes for a contractor to take care of your mold problem. Make sure to ask when the mold remediation company can start helping you and when they can finish as well.
It can also help to ask them about anything that might lead to unexpected delays. Many companies will tell customers about how long it should take to resolve a mold problem when everything goes well.
However, there is a significant chance that one or more problems will make things take longer. You might also want to ask about how often mold problems like yours are resolved as fast as expected.
Another thing to think about is the availability of a mold remediation company you are considering. Even if they do great work in general, they may not be able to provide you with the quality work you need if they are swamped with other customers as well.
4. Ask About Other Areas of Expertise
In many cases, it is helpful to find a mold remediation company that can also help you with water damage or other related problems. If you think you are going to need to hire a few different companies to manage your home’s problem, consider asking your mold remediation company options if they can provide some or all of the other services you expect to need.
5. Ask About Referrals When You Have a Mold Problem
Before you hire a mold remediation company, ask them if they can provide you with several referrals from past customers. Companies that do great work for their customers tend to have a list of people who are happy to talk about their experiences.
If a company cannot provide you with referrals, you might want to go with another company that can.
However, you should also go through the process of actually calling up some of the referrals you receive and learning about how satisfied they were with the services of a company you are considering. You might also benefit from looking at reviews online.
Know What to Ask Before Hiring a Mold Remediation Company
If you have never hired a mold remediation company before, it can be difficult to know how to pick the right one. However, doing your due diligence to find the best company for your situation is an investment. In the long run, it is more than worth making sure that you know what questions to ask to help you find the best mold remediation company.
To learn more about how you can find the right mold remediation services for your situation, reach out and get in touch with us here at any time!